MEDIUM story-annual-impact-summary-wrapped-peer-mentor-003 8 pts
8
Story Points
Medium
Priority
Annual Impact Summary (Wrapped)
Feature

User Story

As a Peer Mentor (Likeperson)
I want to see all the milestone badges I have earned throughout my time as a peer mentor, with details on how each badge was awarded
So that I feel recognized for specific achievements, understand what milestones I am working toward next, and stay engaged with the platform

Acceptance Criteria

  • Given I have earned badges, when I view the annual summary, then a badge shelf shows all my earned badges with icons and titles
  • Given I tap on any badge, when the detail modal opens, then I can see the badge name, award date, the specific achievement criteria that triggered it, and my current recognition tier
  • Given I have earned a new badge since my last app session, when I open the summary or badge shelf, then a celebration animation plays for the newly earned badge
  • Given my organization has configured custom badge criteria, when my activity triggers those criteria, then the correct organization-specific badge is awarded and displayed
  • Given I have not yet earned a specific badge, when I view the badge shelf, then locked badges are shown in a muted state with a hint about what is needed to unlock them
  • Given I use a screen reader, when I navigate the badge shelf, then each badge has a descriptive semantic label including name, earned status, and award date

Business Value

Gamification through badge systems has been proven to increase engagement and retention in volunteer platforms. NHF and HLF both explicitly requested status badges and recognition mechanics as part of the Wrapped feature. By providing tangible, organization-configured milestones (e.g., HLF's certification tiers, NHF's multi-year contributors), the badge system creates a progression framework that encourages consistent activity logging and sustained participation. Recognition tiers also provide coordinators with an objective way to identify and celebrate their most active peer mentors.