MEDIUM story-annual-impact-summary-wrapped-peer-mentor-006 5 pts
5
Story Points
Medium
Priority
Annual Impact Summary (Wrapped)
Feature

User Story

As a Peer Mentor (Likeperson)
I want to receive a push notification when my annual impact summary has been generated and is ready to view
So that I do not miss the summary or have to remember to check the app, and the moment of recognition feels timely and special

Acceptance Criteria

  • Given my annual summary has been generated, when the notification is dispatched, then I receive a push notification with a personalized stat highlight from my summary
  • Given I tap the push notification, when the app opens, then I am deep-linked directly to my annual summary screen without needing to navigate manually
  • Given I have opted out of push notifications in the app settings, when the annual summary is generated, then I do not receive a push notification but the summary is still accessible in-app
  • Given the summary generation job runs, when my individual summary is not yet ready, then the push notification is not sent until generation completes successfully
  • Given my organization has configured a custom notification message template, when the notification is sent, then the message uses the organization-specific template with my personalized stats inserted
  • Given I am a screen reader user and I receive the notification, when I focus on the notification, then the notification text is fully readable and meaningful without requiring visual context

Business Value

The timing of recognition is as important as the recognition itself. A well-timed, personalized notification transforms the Wrapped summary from a passive feature into a proactive engagement moment that re-activates peer mentors at the start of a new year. For organizations managing hundreds of volunteers, automated and personalized outreach at scale is operationally infeasible through manual coordination — the scheduler enables this at zero marginal cost per notification. This directly addresses HLF's finding that 40% of peer mentors were unsatisfied with follow-up, by ensuring every active peer mentor receives a personal acknowledgment of their annual contribution.