CRITICAL story-bankid-vipps-login-organization-admin-005 8 pts
8
Story Points
Critical
Priority
BankID and Vipps Login
Feature

User Story

As a Organization Administrator
I want to enable Face ID or fingerprint login after my first BankID or Vipps authentication
So that subsequent logins are fast and frictionless while maintaining the security of my initial identity verification

Acceptance Criteria

  • Given I have just completed BankID or Vipps login for the first time, When authentication succeeds, Then I am offered the option to enable biometric login with a clear explanation
  • Given I opt in to biometric login, When I confirm, Then the biometric auth service registers my biometric preference and stores my session token securely
  • Given biometric login is enabled, When I open the app on subsequent sessions, Then the biometric prompt overlay is shown immediately instead of the auth method selector
  • Given I authenticate with Face ID or fingerprint, When biometric verification succeeds, Then my session is restored and I am taken to the role-based home screen
  • Given biometric authentication fails three consecutive times, When the threshold is exceeded, Then I am shown a fallback option to re-authenticate via BankID or Vipps
  • Given my device does not support biometrics, When the setup step is reached, Then the biometric unavailable banner is shown and the option is gracefully skipped

Business Value

All three partner organizations explicitly requested biometric login as the expected post-initial-login experience. For a volunteer app used primarily on mobile, requiring full BankID or Vipps authentication on every session would cause severe friction and abandonment. Biometric login after verified initial authentication strikes the right balance: strong identity assurance at first login, then rapid frictionless access on returning sessions — matching the UX pattern of Norwegian banking apps users already know.