HIGH story-dynamic-terminology-labels-system-organization-admin-005 3 pts

User Story

As a Organization Administrator
I want the organization's terminology labels to remain fully available and consistent when peer mentors use the app in areas without internet connectivity
So that volunteer work in the field — such as home visits or remote locations — is never disrupted by missing or reverted labels that would confuse or concern users

Acceptance Criteria

  • Given a peer mentor's device has no internet connection, When they open the app, Then all terminology labels render from the local cache with no errors or placeholders
  • Given the app was previously used with connectivity and terminology was synced, When the peer mentor goes offline and registers an activity, Then all form labels, button text, and navigation items use the cached organization terminology
  • Given the device regains connectivity, When the TerminologySyncService detects the connection, Then it automatically refreshes the terminology cache in the background without interrupting the user
  • Given the cached terminology is stale by more than 7 days, When the app next has connectivity, Then a background sync is triggered with elevated priority to refresh the configuration
  • Given the cache read fails due to a storage error, When the app initializes, Then a safe fallback to default labels is applied and an error is logged without user-facing disruption

Business Value

Blindeforbundet peer mentors conduct home visits in geographically dispersed areas across large Norwegian counties where connectivity is unreliable. HLF peer mentors similarly operate in community settings. A reliable offline cache for terminology labels ensures volunteers are never presented with broken or confusing UI during the critical moments of documenting peer support work, maintaining trust in the application.