MEDIUM story-multi-chapter-membership-handling-organization-admin-005 3 pts
3
Story Points
Medium
Priority
Multi-Chapter Membership Handling
Feature

User Story

As a Organization Administrator
I want to see a visual indicator on contact cards and contact detail screens showing all chapters a peer mentor belongs to
So that I can immediately identify multi-chapter members and understand their organizational context without navigating to a separate screen

Acceptance Criteria

  • Given a peer mentor belongs to two or more chapters, when the contact card is rendered in the contact list, then a row of multi-chapter affiliation chips is visible below the peer mentor's name
  • Given a peer mentor belongs to only one chapter, when the contact card is rendered, then no affiliation chips are shown
  • Given affiliation chips are shown on a contact detail screen, when the coordinator taps a chip, then the chapter affiliations panel scrolls into view or is highlighted
  • Given the contact list has many multi-chapter contacts, when the list renders, then chip rendering does not cause perceptible layout jank or performance degradation
  • Given screen reader mode is active, when focus reaches an affiliation chip, then the chip announces the full chapter name and the contact's role in that chapter

Business Value

Coordinators managing large contact lists with dozens of peer mentors need to quickly identify which contacts have complex chapter relationships. Without a visual indicator, coordinators must open each contact to discover multi-chapter affiliation, adding significant overhead to daily workflows. Surfacing this information at the list level reduces the cognitive load of managing NHF's complex organizational structure and helps coordinators make faster, better-informed decisions when assigning activities or registering on behalf of others.