MEDIUM story-peer-mentor-pause-reactivation-coordinator-004 3 pts
3
Story Points
Medium
Priority
Peer Mentor Pause & Reactivation
Feature

User Story

As a Coordinator
I want to clearly see my current pause status and any relevant notifications about it within the app
So that I am always aware of my active state and can take action if something requires my attention, such as an expiring certification that is blocking reactivation

Acceptance Criteria

  • Given I am paused, when I open the app home screen, then a pause status banner is displayed prominently with my pause start date and expected return date if set
  • Given I am paused, when I navigate to my profile, then my status is shown as 'Paused' with a visual indicator distinct from 'Active'
  • Given my certification expires while I am paused, when I open the app, then a certification expiry warning banner appears above or alongside the pause status banner
  • Given a coordinator has taken action related to my pause (e.g., acknowledged my absence), when I open the notification centre, then I can see a pause notification card with the relevant details
  • Given I am active (not paused), when I view my profile, then no pause banner is displayed and my status shows as 'Active'
  • Given I have a history of past pauses, when I view my profile or activity history, then previous pause periods are recorded and visible as timeline entries

Business Value

Transparent status visibility prevents confusion for peer mentors about their current state. Without clear feedback, mentors may believe they are active when they are not, leading to missed follow-ups with contacts. Proactive certification warnings during pause periods prevent mentors from reactivating only to discover their certification is expired, which would delay their return to full activity.