HIGH story-peer-mentor-pause-reactivation-coordinator-005 5 pts
5
Story Points
High
Priority
Peer Mentor Pause & Reactivation
Feature

User Story

As a Coordinator
I want to receive a clear in-app and push notification if my certification is about to expire or has expired while I am on pause
So that I can take steps to renew my certification before I reactivate and avoid being automatically removed from the chapter's public website or active roster

Acceptance Criteria

  • Given I am paused and my certification expires in 30 days, when the nightly scheduler runs, then I receive a push notification and an in-app notification warning me of the upcoming expiry
  • Given I am paused and my certification has expired today, when the nightly scheduler runs, then I receive a push notification stating my certification has expired and that I need to renew before reactivating
  • Given I receive a certification expiry push notification, when I tap it, then I am deep-linked to the certification management screen showing my current certification status and renewal options
  • Given my certification has expired while I am paused, when I open the app, then a certification expiry warning banner is persistently shown alongside my pause status banner
  • Given my certification has expired and I attempt to reactivate, when I confirm reactivation, then a blocking warning dialog explains that my certification is expired and I must renew first (or the coordinator is informed to handle the exception)
  • Given the HLF organisation is configured with website sync, when my certification expires while paused, then the nightly scheduler triggers removal from the HLF website via the sync service

Business Value

HLF explicitly requires that peer mentors with expired certifications are automatically removed from public-facing chapter pages. Proactive notifications during a pause period prevent a peer mentor from being surprised by this removal and enable them to plan renewal in advance. This protects organisational quality standards and ensures that only certified mentors appear available to the public, which is critical for maintaining trust and regulatory compliance.