HIGH story-threshold-based-expense-approval-workflow-organization-admin-003 8 pts

User Story

As a Organization Administrator
I want to select multiple pending expense claims and approve them all in a single action
So that I can efficiently process a backlog of routine claims without having to open and approve each one individually

Acceptance Criteria

  • Given a coordinator is viewing the claims queue, when they long-press a claim or tap a multi-select mode toggle, then checkboxes appear on each claim and a bulk approval bar appears at the bottom
  • Given one or more claims are selected, when the coordinator taps the bulk approve button, then a confirmation dialog shows the count and total amount of selected claims before proceeding
  • Given the coordinator confirms bulk approval, when processing completes, then all selected claims are marked as approved, peer mentors receive notifications, and the claims are removed from the pending queue
  • Given a batch contains a claim that fails validation during bulk processing, when the batch completes, then successful claims are approved and the failed claim(s) are flagged with error details for individual review
  • Given bulk approval succeeds, when the queue refreshes, then a success banner shows the count of claims approved and the total amount processed

Business Value

HLF reported one peer mentor with 380 individual registrations in a single year. Without bulk approval, coordinators face unmanageable approval queues. Bulk processing dramatically reduces the administrative burden, prevents approval backlogs that erode peer mentor trust, and allows coordinators to spend more time on relationship and program management rather than routine administrative tasks.